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This time before the interview was used to look around the dining area. The tables were red, the chairs and benches were blue. The bright red and blue restaurant fixtures clashed, as though to say,"Don't stay here too long, or your eyes won't be able to focus properly." The fixtures seemed easy to clean. The red tables would hide any spilled ketchup, the benches were curved so any crumbs or french fries would slide off onto the floor when the customer vacated. The floors were caramel colored, any crumbs or fries or dirt on the floor would be camoflaged until the floor was swept.

The lively sounds of breakfast kept me amused while waiting for an interview. The 'clink, clink' sound of a spatula hitting a grill and the sales talk of the Cashiers behind the service counter were an echo into the side dining area. A few phrases I heard were,"Taking an Egg, two left!" "Thank-you!" "Taking a breakfast!" "Will you have coffee with your breakfast this morning?" "Taking a breakfast!" "Was that for here?" "We're out of hashbrowns, I'll bring them out to your table. They'll be ready in just a minute." "Thank-you, have a nice day?" "Thank-you. Come again?" "Taking an egg." "Have a good morning?" "How long on hash?!" "Thank-you!" Thank the customer and request they have a good experience.

Anticipation increased while listening to sales chatter behind the counter. I heard so many good things about the McNormal's Training Program. The Organization of all these Employees for the one purpose of serving customers better than any other Fast Food business. The 'snappy' atmosphere and the upbeat approach made other businesses envious of McNormal's. I was ready to apply everything learned at college and excel in this new arena. I knew it wasn't easy to be the best, but these people made it seem like a breeze. I was ready to become a part of their program.